Terms & conditions
Effective date: 28 August 2026
This is the main Profitwize website. It introduces what we do and points you to the right service. These terms cover your use of this website and set the ground rules that apply across everything we do. Each of our services then has its own site and its own detailed terms.
1. Who we are
Profitwize is a partnership registered in England and Wales, with its business address at Suite 1-3 Westminster Buildings, Theatre Square, Nottingham, Nottinghamshire, NG1 6LG. We are registered with the Information Commissioner's Office under registration number ZC199096.
Contact us by WhatsApp on 07453 382 398, by email at brett@profitwize.co.uk, or by post at the address above. In these terms, "we", "us" and "our" mean Profitwize, and "you" and "your" mean the organisation using this website or our services.
2. Which terms apply to you
These terms apply to this website. When you choose a service and move to its own site, that site's terms apply to the service itself, and they take priority over anything on this page.
| What you are doing | Which terms apply |
|---|---|
| Browsing this website, or contacting us through it | These terms |
| Recovering hidden energy broker commission | The terms published at profitwizeclaims.com |
| Switching or setting up your business waste | The terms published at profitwizewaste.com |
| Any service you take out with a third party we place you with | The contract and terms that third party issues to you |
Nothing on this page reduces or overrides a right you have under the terms of a specific service.
3. Who our services are for
We work with businesses, charities, public bodies and other organisations acting in the course of their trade, business, craft or profession. Our services are not offered to consumers, and we do not provide household services.
4. What this website is
This website is for information. It tells you what we do, helps you work out which of our services fits your situation, and gives you a way to get in touch. Nothing on it is an offer capable of acceptance, a quotation, or advice about your particular circumstances. You are under no obligation at any point until you sign something, and you are never asked to sign anything on this site.
5. How we work, across every service
- You are told what a service involves, and what it will cost you, before you commit to anything.
- Asking us a question, requesting a check or requesting a quote commits you to nothing.
- Where a service depends on us getting information from your existing supplier or provider, we ask you for a written authority first, and you can withdraw it at any time.
- Where we are not the right answer for you, we say so.
- Where a service is delivered by someone else, you are told who that is, and the contract you sign is with them.
6. Information you give us
Please give us accurate and complete information, and tell us promptly if anything changes. What we can do for you, and how accurate our figures are, depends on it. We are not responsible for an outcome that turns out differently because the information we were given was incomplete or inaccurate.
7. Our liability
Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded.
Subject to that, we are not liable to you for loss of profit, loss of revenue, loss of contract, loss of anticipated savings, loss of business opportunity, business interruption, loss of goodwill, wasted management time, or any indirect or consequential loss.
Subject to that, our total liability to you in connection with this website is limited in aggregate to £3 million. Liability in connection with a particular service is dealt with in that service's own terms.
We are not responsible for the performance, acts or omissions of any third party you contract with, or for the content of any website we link to.
8. Complaints
If something goes wrong, tell us. Message us on WhatsApp on 07453 382 398 or email brett@profitwize.co.uk. We will acknowledge your complaint within 5 working days and aim to give you a final response within 20 working days. If we cannot resolve it, we will tell you in writing what we have concluded and why. Where a complaint concerns a service delivered by a third party, we will tell you who to raise it with and help you do it.
9. Data protection
We handle personal data in line with our privacy policy, which explains what we collect, why we hold it, who we share it with and what rights you have. Each service site publishes its own, more detailed policy for that service.
10. Use of this website
The content of this website, including text, layout, graphics and the Profitwize name and logo, is owned by us or licensed to us and is protected by copyright and trade mark law. You may view, download and print pages for your own business use, but you may not reproduce, republish or exploit the content commercially without our written permission. You must not misuse the site, attempt to gain unauthorised access to it, or upload anything harmful to it. We try to keep the site available but do not guarantee uninterrupted access.
11. Links to other sites
This website links to our other service sites and may link to third-party sites. Links are provided for convenience and are not an endorsement. We are not responsible for the content or practices of any site we do not control, and you use them at your own risk.
12. General
We may update these terms from time to time; the version in force is the one published on this page, and the effective date is shown at the top. If any part of these terms is found to be unenforceable, the rest continues to apply. No third party has any right to enforce these terms under the Contracts (Rights of Third Parties) Act 1999. These terms and any dispute arising out of them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.